We are a highly connected group of Customer Experience pro’s that have over 100 combined years transforming, orchestrating, designing, fixing strategies that make customers more loyal. We have done this across 25 industries with over 20 of the world’s greatest brands. Our team has crossed the line as C-suite corporate executives as well as world class consulting firms and has partnered with all sizes of technology vendors that are needed to build the right foundation for any business type so that customers can be treated with a seamless experience that drives revenue.

 

ThrAIves leaders help you quickly re-think your customer journey – we map all pain points (from policies, processes, technology) and connect deep data insights to make the complex seem simple. Without a guide, today’s leaders are consistently misreading what is causing customers to stop doing business with a brand. Knowing the right way to properly use A.I. Is even trickier. Knowing how to combine tested and proven old methodologies with the new cutting edge A.I. opportunities is our secret cause.

 

Our ThrAIve leaders have proven customer success over three decades globally and know how to get you where you want to go faster. Often common sense regarding what makes customers happy gets lost in business decisions, especially when the complexity of poor communications across internal teams can cause objectives to contradict each other. Our experience influencing this problem coupled with our proven methodology to deliver end-to-end customer engagement solutions helps ensure the enablement of and amazing CX ecosystem across strategy, implementation and managed services.